Remove Okta Verify Tied to an Old Device

If you have access to the old device

If you still have access to the old device you will want to log into to your skidmore.okta.com account and disable the okta verify authentication factor. Once disabled you can set up Okta Verify/Authy on your new device through the same menu or by logging out and having the system prompt you to do so when you log back in.

If you do not have access to the old device

You will want to use the "Submit a Ticket" button located on the right to have the Okta Verify authentication factor reset for you.

Please note: If you are not a Facutly/Staff member please select "Skidmore College" as your Acct/Dept

 
Submit a Ticket

Details

Service ID: 2807
Created
Fri 2/10/23 9:23 AM
Modified
Tue 5/7/24 1:20 PM