For Faculty/Staff

Technology Requests and Problem Resolutions provided for Faculty/Staff Members.

Categories (15)

For Administrative Assistants

Technology Requests and Problem Resolutions commonly needed/used by Administrative Assistants
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Summer Equipment

Technology Requests and Problem Resolutions dealing with Summer Equipment Installations
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Card Services

Technology Requests and Problem Resolutions dealing with Skidmore ID cards
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Computer

Technology Requests and Problem Resolutions dealing with Computers
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Email and Microsoft Teams

Technology Requests and Problem Resolutions dealing with Skidmore Email, and Microsoft Teams
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Enterprise Applications

Technology Requests and Problem Resolutions dealing with Enterprise Applications. e.g. Argos, Content 7, Banner and Oracle
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LEDS

Technology Requests and Problem Resolutions dealing with services provided by LEDS. Including, but not limited to, WordPress, The Spring, Academic software, Audio/visual, Immersive Learning, Digital Storytelling.
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Media Services

Technology Requests and Problem Resolutions dealing with Media Services. If this Is a classroom emergency please call extension 5940.
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Netshare/Datastor

Technology Requests and Problem Resolutions dealing with Datastor
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Networking

Technology Requests and Problem Resolutions dealing with networking and access points
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Phone

Technology Requests and Problem Resolutions dealing with Skidmore phones
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Printing

Technology Requests and Problem Resolutions dealing with campus network printers
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theSpring

Technology Requests and Problem Resolutions dealing with theSpring
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Web Applications

Technology Requests and Problem Resolutions dealing with custom made web based applications.
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Zoom

Technology Requests and Problem Resolutions dealing with Zoom.
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Services (4)

Need Help? Generic Help or Request Ticket

If none of the other services match what you need help with, go here.

Remove Okta Verify Tied to an Old Device

This service is for if you need Okta Verify removed from your account so that you can set it up on a new device.

Request guest account

These temporary accounts can be scheduled up to several months in advance.

thankQ Access

This service if you need a user given access to thankQ