Residential Wifi VS Public Space Wifi
There are two types of wifi on campus. Wifi available in the residential spaces, and wifi available in Public space.
The Wifi to be used in public spaces is called Skidmore Secure .
The Wifi to be used in Residential spaces is called myresnet .
What to do if you are having issues with the Residential Wifi
There is an article linked here that contains all the information you need on how to troubleshoot wifi connections. The IT department at Skidmore cannot help you with wifi issues in the residential spaces. If you are still having issues use the contact information included below to get help. They are open 24/7 .
- Call support at 855-377-4170
- Email support@myresnet.com
- Chat live at https://skidmore.apogee.us
- Receive support directly from your Apogee app
What to do if you are having issues with the Public Space Wifi
Articles are available at the following locations to help you connect to the public wifi Skidmore Secure.
Skidmore Secure for Computers
Skidmore Secure for Mobile Devices
If you are still having issues after this point we recommend coming to the help desk in person during our hours of operation. Alternatively you can use the "submit a ticket" button to the right to request help.