Technology Requests and Problem Resolutions commonly needed/used by Administrative Assistants

Services (16)

Change in Netshare/Datastor permissions

If you need to add students, faculty, or staff to the list of people who can access a specific folder on Datastor

Change/Add Card Access for Multiple People

If you need card swipe access changed for multiple Skidmore members, use this service

Change/Add Card Access for One Person

If you need card swipe access changed for a Skidmore member use this service

Employee Changing Departments

This service is for when an employee who is currently working at Skidmore, is transferring position within a department or the department itself.

Faculty Member Returning from Sabbatical

If you need computer equipment reinstalled for a faculty member returning from sabbatical use this service.

iPad Order Request

If you need to have an iPad ordered for someone in your department use this service.

IT Equipment Pick Up

If you need to have It provided equipment picked up.

IT Equipment: Office Move Request

When an employee is moving within their office, or to an other office and needs their equipment moved.

New Employee Setup

If you have a new employee use this service to do any/all of the following: request a new computer, phone setup or update, Datastor, and shared email access.

Phone extension update, move, or installation request

If you need a phone moved, installed or an extension changed, use this service

Report a Classroom Technology problem

If you find a problem with a podium, projector, or other classroom technology use this service.

Report a hardware or software computer problem

If you are having an issue with your Skidmore Computer, or it's accessories, use this service.

Report a phone problem

If your office desk phone isn't working, use this service.

Request guest account

If you have a guest, or are an alumni, coming to campus and need to connect to Skidmore Secure or will need to use a Skidmore computer, use this service.

thankQ Access

This service if you need a user given access to thankQ

Upgrade Skidmore Zoom account to Pro

If you need to have your Skidmore Zoom account upgraded to Pro, use this service.